Refund Policy

At designer-plans, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a straightforward refund policy to ensure your peace of mind. Please read the following terms carefully:

1. Eligibility for Refunds

• We accept refund requests for eligible items within [number] days from the date of purchase.
• To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as received.

2. Non-Refundable Items

• Certain items are not eligible for refunds, including:
  • Digital downloads or services rendered.
  • Items marked as final sale or clearance.
  • Perishable goods or personalized items.

3. How to Request a Refund

• To request a refund, please contact our customer service team at [contact email] with your order number and reason for the refund.
• Our customer service team will review your request and provide further instructions on returning the item.

4. Refund Process

• Once your return is received and inspected, we will send you an email notification to inform you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number] business days.

5. Shipping Costs

• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount.

6. Damaged or Defective Items

• If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.

7. Late or Missing Refunds

• If you haven’t received your refund after the specified timeframe, please check your bank account or contact your credit card company.
• If you still have not received your refund, please contact us at [contact email] for assistance.

8. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at info@designer-plans.com