FREE NEXT DAY DELIVERY OVER £45
Shipping Policy
Thank you for shopping with designer-plans! This Shipping Policy outlines our shipping procedures, rates, and delivery times. By placing an order with us, you agree to comply with the terms outlined below.
1. Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer.
2. Shipping Methods
We offer several shipping options to accommodate your needs:
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-3 business days.
- Express Shipping: Next-day delivery for orders placed before [cut-off time].
Please note that shipping times are estimates and may vary depending on your location and carrier delays.
3. Shipping Rates
Shipping rates are calculated based on the weight of your order and your shipping address. You can view the shipping cost at checkout before completing your purchase. We may offer free shipping promotions from time to time, which will be clearly indicated on our website.
4. International Shipping
We currently ship to select international destinations. International orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the order total or shipping cost.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery online.
6. Shipping Address
Please ensure that your shipping address is accurate and complete before placing your order. We are not responsible for orders shipped to incorrect or undeliverable addresses. If you need to make changes to your shipping address after placing an order, please contact us immediately.
7. Lost or Damaged Shipments
While we take every precaution to ensure that your order arrives safely and on time, we cannot be held responsible for lost or damaged shipments caused by the carrier. If your order is lost or damaged in transit, please contact the carrier directly to file a claim.
8. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at info@designer-plans.com.